The Westin Ottawa

Rooms were nice and clean, very close to shopping and downtown. Courteous staff.

Parking signs not clear for people who are not familiar with the hotel.

I Like the staff and in particular Heather. Because it was my birthday, truffles were left in my room.made me feel special. Please write at least 15 words

The housekeeping staff knocked on my door and before I could answer it, the door was unlocked while we were in there and still in PJ's. Not proper.

Plenty to do in walking distance of hotel. Valet service were very kind and helpful.

Have re-entry self parking.

When the fridge in my room did not work and I called services, it was very fast and the staff was very courteous and efficient. They replaced the broken one with a new one. However this one did not work very well either- I really like the view and I could walk everywhere around town.

I only stayed there for one night and the hotel was very busy. The receptionist who registered us was not as friendly as I had expected for a 4 star hotel- I checked with her about the parking but not much info out of it. Then I had to talk to a guest I met in the elevator who gave me all the info I needed!

The comfort and beauty of the room was wonderful. Elegant, crisp decor. A plush, comfy bed. Cozy bathrobe to curl up in. Gorgeous view overlooking Parliament Hill.

Front desk staff: the two staff members at the front desk whom I spoke to during my overnight stay both had a brusque manner, didn't let me finish asking my questions before they jumped in with an answer, didn't ask me if I am a Starwood Preferred Customer ( I am), didn't even say, "Please come again, hope you enjoyed your stay." I have the option of staying in any hotel I wish when I travel... for me, after my physical comfort, what I care about most is that the staff treat me like a treasured guest. A challenge with this hotel is that the elevators are incredibly slow. I had to wait almost ten minutes to get down from the eighth floor, the morning I checked out.

I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost

It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad

We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.

Comfort Amazing renovation bed furniture

Excellent hotel, excellent location, spacious and well kept rooms, quick and efficient service, good pool

Hotel bar quite poor as integrated into the restaurant, no atmosphere

I felt that the staff loved their jobs and it showed. They were all very helpful, professional, and anything we needed they provided with a great enthusiasm. All in all we have a 10/10 stay at the westin ottawa

Good location, modern, nice pool Friendly staff

Comfy beds and nice showers. Fun bcause onnected to rideau cntr.

We had a crappy view and we were next to a "workout" guest room which was noisy because we heard the door every it opened. Phone beeped and lights. Flickered each time we moved on the bed.

From the minute I arrived until I left, whenever I needed help, I received Excellent assistance. I found it a wonderful place dto work out of and attend a convention.

It is within walking distance from sight seeing, shopping and fast eating establishments.

Good service Spacious pleasant room

On arrival the coffee machine did not work. It was replaced Quickly

The location to downtown Ottawa is excellent.