The Westin Ottawa

11 Colonel By Drive, Ottawa, ON, Canada, K1N 9H4show map
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Highlights
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9of 73 hotels in Ottawa
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

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Overview

Just a short walk from Parliament Hill, this intimate The Westin Ottawa offers an indoor pool. The hotel was opened in 1983 in a 24-story revival building and renovated in 2009. Featuring canal views, this hotel enjoys an unique location in the heart of Ottawa.

The property is set 1.5 km from Ottawa Convention Centre Ottawa Convention Centre, about 20 minutes' walk from the center of Ottawa. Rideau Centre is only 5 minutes' walk away.

The Westin Ottawa is set close to gift stores, stores and a historic market.

Rockcliffe St airport is a 15-minute drive from the property.

Rooms

There are 495 non-smoking rooms with a cable TV with on-demand movies, a writing table and ironing facilities. Rooms at The Westin Ottawa offer views of Rideau Canal and Parliament Hill. For your comfort, you will find a roll in shower, complimentary toiletries and a dryer in the bathroom.

Eat & Drink

The hotel’s restaurant welcomes guests with a tasty buffet breakfast. For dining, the restaurant offers seasonal meals. There is a 24-hour bar on site. A busy area features The Exchange and Milestone's within 100 meters of the venue.

All visitors are offered a full breakfast for a fee. 

Services

There are bikes for rent available for guests.

Relax

Leisure facilities, such as a casino, a sundeck and squash courts, are provided on site. Guests at the hotel can work out using fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms at CAD 10.95 per day.

Guest Parking

Private parking is possible on site at CAD 25 per day.

Year renovated:   2009.  Number of floors:   24.  Number of rooms:   495.

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Facilities
Paid Wi-Fi

CAD 10.95 per day

Parking

CAD 25 per day

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Sauna

Sports & Fitness

  • Fitness centre
  • Squash

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor heated swimming pool
  • Casino
  • Sun terrace
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Golf view
  • Water view
  • Landscape view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
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Council For the Arts in OttawaCouncil For the Arts in Ottawa1000 ft
Groupe Dance LabGroupe Dance Lab1000 ft
Ottawa Arts FoundationOttawa Arts Foundation1000 ft
Summer Institute of Film and TVSummer Institute of Film and TV1400 ft
Canada Musee de la GuerreCanada Musee de la Guerre3000 ft
Saint Joseph's ParishSaint Joseph's Parish2000 ft
L'odyssee College IntlL'odyssee College Intl3300 ft
National War MemorialNational War Memorial900 ftElgin Street Confederation Square
ByWard MarketByWard Market1000 ft55 By Ward Market Sq
Confederation SquareConfederation Square1000 ft202-40 Elgin St
Parliament HillParliament Hill1700 ft111 Wellington Street
Peace TowerPeace Tower2000 ftParliament Hill
Notre Dame BasilicaNotre Dame Basilica2100 ft385 Sussex Dr. at Guigues Ave.
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The Shore ClubThe Shore Club100 ft11 Colonel By Drive
Daly'sDaly's100 ft11 Colonel By Dr
The ExchangeThe Exchange300 ftLevel 2, Section A Rideau Center
Milestone'sMilestone's500 ft700 sussex
metropolitainmetropolitain500 ft
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Billard RoyalBillard Royal2.7 mi
SaphirSaphir3.0 mi
Merveilles du MondeMerveilles du Monde1.3 mi
Ecomusee de HullEcomusee de Hull1.7 mi
Daimon Centre de ProductionDaimon Centre de Production1.9 mi
Palais des CongresPalais des Congres1.1 mi
BeaujolaisBeaujolais3.0 mi
Ecole Nationale D'adminstratEcole Nationale D'adminstrat1.2 mi
Technologies Multipartn'r IncTechnologies Multipartn'r Inc1.2 mi
Royal Canadian MintRoyal Canadian Mint3000 ft320 Sussex Dr
The GlebeThe Glebe1.1 miRideau Canal north to the Queensway
Bank Street PromenadeBank Street Promenade1.5 mibetween Wellington and Gladstone
Preston StreetPreston Street2.0 miPreston Street
Rideau CanalRideau Canal2.3 mi Ottawa, Ontario K1S 5B8Canada
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Getting around
Airports
Rockcliffe St (YRO)3.4 mi
Train
Ottawa Train Station2.1 mi
Bus
Bus stop700 ft
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Reviews
8.2
FabulousBased on  88  reviews
  • 8.8
    Superb

    Rooms were nice and clean, very close to shopping and downtown. Courteous staff.

    Parking signs not clear for people who are not familiar with the hotel.

  • 9.6
    Exclusive

    I Like the staff and in particular Heather. Because it was my birthday, truffles were left in my room.made me feel special. Please write at least 15 words

    The housekeeping staff knocked on my door and before I could answer it, the door was unlocked while we were in there and still in PJ's. Not proper.

  • 8.2
    Fabulous

    Plenty to do in walking distance of hotel. Valet service were very kind and helpful.

    Have re-entry self parking.

  • 8.8
    Superb

    When the fridge in my room did not work and I called services, it was very fast and the staff was very courteous and efficient. They replaced the broken one with a new one. However this one did not work very well either- I really like the view and I could walk everywhere around town.

    I only stayed there for one night and the hotel was very busy. The receptionist who registered us was not as friendly as I had expected for a 4 star hotel- I checked with her about the parking but not much info out of it. Then I had to talk to a guest I met in the elevator who gave me all the info I needed!

  • 9.2
    Superb

    The comfort and beauty of the room was wonderful. Elegant, crisp decor. A plush, comfy bed. Cozy bathrobe to curl up in. Gorgeous view overlooking Parliament Hill.

    Front desk staff: the two staff members at the front desk whom I spoke to during my overnight stay both had a brusque manner, didn't let me finish asking my questions before they jumped in with an answer, didn't ask me if I am a Starwood Preferred Customer ( I am), didn't even say, "Please come again, hope you enjoyed your stay." I have the option of staying in any hotel I wish when I travel... for me, after my physical comfort, what I care about most is that the staff treat me like a treasured guest. A challenge with this hotel is that the elevators are incredibly slow. I had to wait almost ten minutes to get down from the eighth floor, the morning I checked out.

  • 7.8
    Fabulous

    I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost

    It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad

  • 10.0
    Exclusive

    We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.

  • 10.0
    Exclusive

    Comfort Amazing renovation bed furniture

  • 10.0
    Exclusive

    Excellent hotel, excellent location, spacious and well kept rooms, quick and efficient service, good pool

    Hotel bar quite poor as integrated into the restaurant, no atmosphere

  • 10.0
    Exclusive

    I felt that the staff loved their jobs and it showed. They were all very helpful, professional, and anything we needed they provided with a great enthusiasm. All in all we have a 10/10 stay at the westin ottawa

  • 9.2
    Superb

    Good location, modern, nice pool Friendly staff

  • 9.6
    Exclusive

    Comfy beds and nice showers. Fun bcause onnected to rideau cntr.

    We had a crappy view and we were next to a "workout" guest room which was noisy because we heard the door every it opened. Phone beeped and lights. Flickered each time we moved on the bed.

  • 9.6
    Exclusive

    From the minute I arrived until I left, whenever I needed help, I received Excellent assistance. I found it a wonderful place dto work out of and attend a convention.

    It is within walking distance from sight seeing, shopping and fast eating establishments.

  • 9.6
    Exclusive

    Good service Spacious pleasant room

    On arrival the coffee machine did not work. It was replaced Quickly

  • 9.2
    Superb

    The location to downtown Ottawa is excellent.

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Highlights
TripAdvisor Traveler Rating
read all 2363 verified reviews
TripAdvisor Traveler Rating
9of 73 hotels in Ottawa
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Canada

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Rockcliffe St (YRO)3.4 mi
Train
Ottawa Train Station2.1 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
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Rooms and Guests
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